Crystal Dead Sea Products - Facial Mud Mask, Mineral Soap, Black Mud Soap, Body Lotion, Hand Cream, Crystal Bath Salts, Scrub Lotion and more
Crystal Dead Sea Return Policy

In order to accept your return or exchange, please send us a return/exchange request to info@crystaldeadsea.com prior to returning the item. All exchanges must be carefully packaged and protected. Please note that soft sided packaging allows for easy damage in shipping. Please try to re-use the package it was sent in. You must include a copy of your invoice and an explanation for the return. We cannot accept returns after 30 days unless it falls under our “material quality” guarantee. If your purchase is defective, you must notify us within seven days of delivery and we will replace it. Send all exchanges using some form of shipping that allows you to secure proof of delivery. When your package arrives, we will notify you. Please allow two weeks for processing.

Order Error

We make every attempt to avoid errors. If you cannot order an item or you get an error, please notify us so that we can take care of the problem. We reserve the right to make any necessary corrections and apologize for the inconvenience. If this does happen, we will do our best to honor the price or give you a discount off the new price. Your suggestions and comments are valuable to us, please do not hesitate to contact us at info@crystaldeadsea.com and we will be happy to help.

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Do You Know

Dead Sea minerals and mud provide treatment for certain diseases, particularly skin and arthritic problems.

Crystal Dead Sea Facial Mud Mask with an extremely high concentration of natural minerals was carefully formulated from 100% natural Dead Sea mud and...

Crystal Bath SaltCrystal Dead Sea Bath Salts are 100% natural so that you can enjoy the healthy and relaxing action of the Dead Sea salts at...

Scrub LotionCrystal Dead Sea Scrub Lotion is an extraordinary combination of natural fine grains enriched with minerals and salts...